B:This is the Bell Captains i help you?
这是贝尔船长的服务台。需要我帮忙吗？ G:Yes,ive been waiting for my bags to be sent up for the last half e are they?
是的，我一直在等我的包在最后半小时能拿到这。 B:Im very sorry to hear that,ma i have your name and room number,please?
我很遗憾地得知，太太.请问您的'姓名和房间号，好吗？ G:Yes,its Miss Marshall,Room 1101.
好的，马歇尔，1101房间。 B:How many pieces did you have,Miss Marshall?
你有多少件行李，马歇尔小姐？ G:Two suitcases and a shoulder bag.
两个手提箱和一肩袋。 B:Could you describe them,please?
你能形容一下他们吗？ G:The suitcases are pale blue and the shoulder bag is dark brown.
这些手提箱是浅蓝和肩袋是深褐色。 B:Are there name tags attached to them,Miss Marshall?
马歇尔小姐，他们标签上是否有名字？ G:Yes,they all have tags on them.
是的，他们都有他们的标签。 B:We are very sorry for the delay,Miss Marshall.Ill check immediately and call you back...
我们非常抱歉耽搁了马歇尔小姐您。我会立即检查并让你带回... B:This is the Bell bags are on the way are very sorry for the inconvenience.
这是领班，您的行李在途中，我们很抱歉造成了您的不便。 G:I see,all k you!
我看看，全在，谢谢你！
